Q&A

Find answers to your questions about our products here.

We support you in your experience with Medicom.


Here we answer the questions most frequently asked by our distributors and users of our products.
However, there may still be a question that you cannot find the answer to here.
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How do I know if my mask is fake ? (fake on CE marking, regulation...)

  • 1/ For an FFP mask, the following elements must be mentioned:

    • Mention of the Class (FFP1, FFP2 or FFP3) + R/NR + option D (if applicable) in accordance with standard EN 149.
    • CE marking + number of the notified body
    • Mention of the applicable standard in force + year of application, currently EN 149:2001+A1:2009

     

    2/For a medical mask, the following elements must be mentioned:

    • CE marking, on the product or its packaging
    • Mention of the applicable standard in force + year of application, currently EN 14683:2019+AC:2019
    • Type: Type I, Type II or Type IIR, on the product or its packaging

Are there any risks with coloured / patterned masks?

  • The biocompatibility of masks is tested according to the applicable ISO 10993 series of standards. This means that we ensure that the product does not present any toxicity risk for the user.

Do Kolmi FFP masks contain graphene?

  • We guarantee that our FFP2/FFP3 masks are graphene-free.
    Please refer to the certificate issued.

     

    View the certificate

     

Where can I find the declaration of conformity for my product ?

  • The declarations of conformity are available directly on our website for PPE (EU Regulation 2016/425).
    You can find them here: 

    Declaration of conformity

     

How to put on a mask?

  • 1/ Donning and doffing a medical mask with elastic

     

     

     

    2/ Donning and doffing a medical mask with ties on

     

     

    3/ Donning and doffing a respirator (FFP)