Legal notices

Legal information for the www.medicom-eu.com website.

1. Purpose

This Privacy Policy and Legal Notice describes the terms of use of the website www.medicom-eu.com, as well as how MEDICOM SAS collects, uses, protects, and shares users’ Personal Data in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act.

This policy applies as of November 17, 2025.

1.1 Contact Details of the Data Controller

The website www.medicom-eu.com is published by MEDICOM SAS, a simplified joint-stock company with share capital of €31,298,600, whose registered office is located at:

Boulevard de la Chanterie – 49124 Saint Barthélemy d’Anjou – France.
Registered with the Angers Trade and Companies Register (RCS) under SIRET number 523 019 354 00035.

Contact details:
Email: communication.pro.eu@medicom.com
Phone: +33 (0)2 41 96 34 34

The Website is hosted by:
SARL Z AND KO
71 Rue des Plesses
85180 Les Sables d’Olonne – France
SIRET: 843 395 583 00019
Phone: +33 (0)2 51 23 24 40

1.2 Scope

This Privacy Policy applies to the processing of personal data carried out in connection with the use of the MEDICOM SAS website. It concerns all individuals who may interact with the website or its services, including:

  • Website visitors (browsing, contact forms, cookies, etc.)

  • Users of online services made available (newsletter subscription, document downloads, job applications, etc.)

  • Individuals contacting us through the contact details available on the website (email, phone, forms)

  • Where applicable, partners or service providers connected with the website’s activities

This policy does not apply to data processing carried out outside the scope of the website (e.g., internal employee management, contractual customer relationships), which may be subject to separate policies or notices.

2. Definitions

The terms used in this Privacy Policy, including “personal data,” “processing,” “controller,” “processor,” and “data subject,” have the meaning given to them by Regulation (EU) 2016/679 of April 27, 2016 (GDPR).

3. The Website

3.1 Information

Use of the Website is limited to consulting information about MEDICOM SAS, its products, services, offers, operations, and activities.

The Website is not an online store. For any order of MEDICOM SAS products or services, or for any additional questions, visitors must contact MEDICOM SAS at:

Boulevard de la Chanterie – 49124 Saint Barthélemy d’Anjou – France

General terms and conditions of sale may be provided where applicable.

3.2 Protection and Reproduction

The Website is protected by copyright and/or intellectual property rights owned by or assigned to MEDICOM SAS.

Any unauthorized use of the Website or its content constitutes infringement.

All reproduction rights for the Website and its content (images, photographs, databases, trademarks, illustrations, logos, designs, downloadable documents, editorial content, etc.) are reserved.

Trademarks mentioned belong to their respective owners.

Reproduction of all or part of the Website on any medium is strictly prohibited without prior written authorization from MEDICOM SAS.

3.3 Hyperlinks

Other websites may create links to the Website without prior approval. However, the Website’s content must not be embedded within another website.

Link authorization applies to all media except those containing controversial, pornographic, xenophobic, or otherwise inappropriate content.

MEDICOM SAS cannot be held responsible for information published on third-party websites linked from its Website.

Links to the Website must open in a new window and must not use framing techniques (e.g., iframe).

3.4 Photo Credits

Photo credits:
© Jean-Michel Delage (www.jeanmicheldelage.com)
© Tribugift / Richard Fournier (http://www.tribugift.com)
and royalty-free image banks.

3.5 Name and Logo

It is strictly prohibited to reproduce or redistribute, in whole or in part, the names:

“KOLMI HOPEN,” “KOLMI,” “HOPEN,” “KOLMIHOPEN,” “WEESAFE,” “MEDICOM”

or any logos appearing on the Website, whether alone or combined, without prior written consent from MEDICOM SAS.

3.6 Liability When Using the Website

Users may store, print, and display Website content for personal use only.

Users are prohibited from publishing, modifying, adapting, distributing, or reproducing any content for commercial or professional purposes.

Users agree not to use the Website for unlawful purposes, including but not limited to:

  • Committing criminal offenses

  • Transmitting viruses, malware, or harmful content

  • Hacking the Website

  • Corrupting data

  • Harassing other users

  • Infringing third-party rights

  • Sending spam

  • Damaging system performance

Violation may constitute a criminal offense. MEDICOM SAS reserves the right to report violations to authorities and disclose user identity if required.

Information is provided without warranty, except those required by law. Users are solely responsible for their use of Website information.

French law applies. In case of dispute, exclusive jurisdiction lies with the courts of Lyon, France.

4. Collection of Personal Data

MEDICOM SAS attaches great importance to the protection of users’ Personal Data.

4.1 Sources of Data

4.1.1 Third-Party Source: Cookies

The Website uses cookies to:

  • Improve user experience

  • Analyze traffic

  • Personalize content

Service provided by TARTE AU CITRON.

Cookies may include:

  • Google services (Advertising, Analytics, Personalized Advertising)

  • Audience measurement (“Clarity”)

Non-essential cookies require explicit consent.

4.1.2 Third-Party Tools

The Website may use:

  • Google Analytics

  • Google Ads / Remarketing

  • Social media pixels (Facebook, LinkedIn, Instagram)

These tools may involve data transfers outside the EU, subject to explicit consent.

4.1.3 Forms

Users must provide required information when submitting contact forms.

Data may be processed for:

  • Customer relationship management

  • Statistics

  • Commercial prospecting (if consented)

Data is retained only as long as necessary.

4.2 Categories of Data

Cookies:

  • IP address

  • Browser technical data

  • Consent preferences

  • Timestamp of consent

  • Language/display settings

Forms may collect:

Contact / Registration

  • Name, email

  • Job title, company

  • Message

  • Newsletter subscription

Catalog / Sample Request

  • Contact details

  • Professional details

  • Requested reference

  • Message

Job Application

  • Contact details

  • CV and cover letter information

  • Job title

  • Message

After-Sales Service Form

  • Contact details

  • Professional information

  • Product reference, batch number, photo, issue description

Failure to provide mandatory data may prevent service delivery.

5. Purpose of Processing

Purpose

Associated Legal Basis

Application (Job Candidacy)

 • Evaluate the application and determine whether a position can be offered.
• Manage the recruitment process and communicate at each stage.
• Retain the profile in our talent pool for future opportunities (subject to the Website user’s consent).
• Comply with our legal and regulatory obligations, particularly in matters of audit, compliance, or administrative control.

Contact or Registration on our Website

 • Improve customer service and support needs.
• Contact the Website user by email.
• Administer a contest, promotion, or survey.
• Manage requests and customer relations.
• Audience statistics and website optimization.
• Send communications (newsletter, offers) with prior consent.
• Comply with legal obligations or respond to litigation.

After-Sales Service Form

 • Respond to an issue following a purchase.
• Implement an appropriate solution.

Catalogue or Sample Request

 • Respond to a request and, where necessary, manage contact and shipment.

Cookies
• Personalize the Website user’s experience and meet individual needs.
• Generate audience statistics for the Website and improve it.
• Suggest products based on items previously selected during earlier visits.

6. Data Retention

Data is retained only as long as necessary.

Indicative periods:

  • Contact, registration, application data: 3 years from last contact

  • Cookies: 6 to 12 months (CNIL recommendations)

7. Recipients and Data Transfers

7.1 External Recipients

Data is not shared with external service providers or partners.

7.2 Internal Recipients

Data is accessible only to authorized HR staff and recruitment managers of MEDICOM SAS and MEDICOM EUROPE.

8. Transfers Outside the EU

No transfer outside the EEA without appropriate safeguards (Standard Contractual Clauses, adequacy decision, BCR, or explicit consent).

9. Data Subject Rights

Users have the right to:

  • Access

  • Rectification

  • Erasure

  • Restriction

  • Object

  • Data portability

  • Withdraw consent

  • Lodge a complaint with the CNIL

How to Exercise Rights

Form: https://www.medicom-eu.com/fr/exercez-vos-droits
Email: communication.pro.eu@medicom.com
Mail: MEDICOM SAS – Data Protection Officer – Boulevard de la Chanterie – 49124 Saint Barthélemy d’Anjou – France

Response within 1 month (extendable by 2 months if necessary).

Complaint authority: CNIL – Commission Nationale de l’Informatique et des Libertés – Paris, France – www.cnil.fr

10. Data Security

We use state-of-the-art encryption to protect data both online and offline.

Recruitment data:

  • Hired candidates: integrated into employee file

  • Unsuccessful candidates: retained up to 2 years unless objected

Newsletter: Unsubscribe link included in each email.

11. Contact / Data Protection Officer

Same contact details as above.

12. Modifications

This Privacy Policy may be updated periodically.

Continued use of services after modification constitutes acceptance.

Last updated: March 3, 2026.